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Toilet Clogs

If your toilet is clogged with debris, you'll need to use a plunger to restore it to working order. Simply press the plunger into place over the drain and work it up and down repeatedly to push anything stuck in the pipe through your drainage system.

Flush not activating

If your handle doesn't seem to be causing the toilet to flush and no clog is present, lift the back of the tank and check to make sure the handle is attached to the chain that pulls the flapper. Be careful with the toilet cover so as not to break the porcelain.

If you lose all power...

Call your utility provider to troubleshoot the issue. There may be localized issues in your area causing the outage in your home or a billing discrepancy may be the problem. After speaking with your electrical company, if you've received directions and need help from our team, give us a call for assistance.

No hot water in your property? There may be an issue with the temperature controls on your hot water heater. Locate your tank and check that the settings are all accurate. Make any adjustments necessary and wait 15 to 20 minutes to give the tank time to heat up to temperature.

If your HVAC system doesn't seem to be functioning properly, check the settings on your home's main thermostat. Verify that everything looks accurate. Make sure the system is turned on!

If you're unable to solve the problem, make a maintenance request.

In the event of an emergency, call 911 for first responder assistance.

For maintenance emergencies, call our offices.

Facing another common issue?

• Lights won't work: check your lightbulbs and power supply
• Smoke detector: a beeping detector means your battery needs to be replaced
• Clogged sink: if your sink isn't draining properly, check the drain to make sure nothing is lodged in the pipe. If you can't solve the issue, contact us promptly to avoid any flooding.
• Refrigerator won't work: check the grill to make sure it's clean of dust and debris and verify that the temperature settings are accurate.